Change membership type
How do I change my membership plan?
- Go to your account profile
- Click on "change plan"*
- Select your new plan from the dropdown list
- Add/update your payment information and complete your transaction
Important notes
- *If you are a legacy member, you will not see the "change plan" option in your account. Please email support to change your plan
- If you are changing in the middle of a billing cycle, you will see a prorated payment amount for your first payment on the new plan. (This proration reflects a credit for the unused portion of your existing membership.)
- If you are changing a group membership (monthly to annual, or vice versa), Please contact us when your transaction is complete so we can migrate your sub account users to the new membership.
