How do I cancel my membership?
We hope you will find the resources on CodingIntel to be a great value. But, if you decide to cancel, you can do so at any time. Simply go to my account, go to the “membership” tab, and click the cancel link for your membership.
To ensure proper processing of your cancellation, please sign in to your account using one of the following internet browsers: Chrome, Safari, Firefox or Microsoft Edge.
Important note: The cancel link triggers cancellation of your existing membership at the end of your current membership period. Your membership access will continue until the end of the your current billing cycle. To request an immediate cancellation and refund, please contact support.
You will receive an email notification confirming your cancellation has been processed.
Can I get a refund?
Our refund policy is as follows:
Important note: Our system does not provide automatic notifications when a member cancels their membership. To request a refund, submit an inquiry using our contact form.
- Individual Monthly Memberships - Refund of full purchase price if cancelled within 30 days of the original purchase. There are no refunds for monthly memberships cancelled after the 30 day risk free trial period.
- All other memberships - Cancellation for all other memberships are subject to the following terms: Annual memberships will receive a prorated refund based on the number of months remaining until the renewal date. (Your renewal date can be found in your account profile). There are no refunds for Group MONTHLY memberships after the first 30 days of membership.
- Webinars -There are no refunds for webinar purchases. If you are a member registered for a live event, and cancel your membership prior to the event, your webinar registration will be cancelled as well.
How do I reactivate my membership?
Simply click on the "Subscribe" link for the membership in your account profile.
Please note: updating your payment information for an expired membership WILL NOT reactivate the membership.
If you receive an error message, please visit our membership page to complete your transaction, or contact our support team for assistance.